Use to access selected shared folders away from home through the Web.

A typical problem is when your firewall software displays a warning about the Net2Go Service.

To resolve this problem, select the firewall option to allow (or set up an exception) for Net2Go to use port 8008 on your computer.

If your firewall continues to display a warning about Net2Go, you need to configure the firewall to allow Net2Go to run. For information about this, see Set up your firewall.

Protects a computer or network from unauthorized access.

For help with this, see When there is a problem with Network Magic installation.

This can occur when there is a serious, system-wide security issue that affects Net2Go customers. This is done to help protect the security of your network and your personal files.

To resolve this, update Network Magic to obtain software fixes that address the security issue. For steps, see Check for updates.

Make sure that Net2Go has not been turned off for that particular computer.

For steps, see Hide or show Net2Go Manager.

Make sure that Windows power-saving features are not making the Net2Go host inaccessible.

For more information about these, see Net2Go requirements. For steps on turning off power-saving features, see When Windows power-saving features interfere.

The computer that hosts your Net2Go Web site.

This can occur as a result of the following:

Typical Internet service uses dynamic addresses. Generally, when you use a cable or DSL connection through your ISP, keep in mind that you have a dynamic IP address. Your IP address can change when you powercycle your router or modem, or when your ISP performs service on its own network.

If you use a static IP address. If you have a special Internet connection that uses a static (unchanging) IP address, be aware that in some instances ISPs might randomly change users' static IP addresses. ISPs do this to help prevent customers from running high-traffic Web sites (for example, for commercial use).

High-speed Internet access that uses existing telephone lines. DSL is an abbreviation for Digital Subscriber Line.

The company that provides you access to the Internet. ISP is an abbreviation for Internet service provider.

A temporary IP address assigned by a DHCP server. Compare this to a static IP address, which is unchanging.

A device that joins networks (for example, to connect your home network to the Internet). A router is also known as a gateway or base station.

Connects the Internet access cable (typically, the TV cable or DSL cable) to the router in your network.

Slow performanceùor even no connection at all to the networkùcan result from a variety of reasons including the following:

• Network outages
  If there is a problem in the home network, see the suggestions in Problems with connections.
  
  If there is an Internet-based problem, try another connection or wait until the problem is resolved (for example, for your ISP to restore service). For contact information for popular ISPs, see

 

• Heavy network traffic
  Examples where this can occur include a busy public wireless network or heavy traffic on the Internet itself. There is no easy fix for these, unfortunately, but you can try another Internet connection point or try again at a later time.

 

• The Net2Go host is busy
  This can occur, for example, when the Net2Go host is simultaneously using several other programs, or a user at it has one or more large files open. To resolve this, try running fewer programs during remote Net2Go connections.

 

• Downloading
  This can occur when you download a file from a computer other than the Net2Go host. This is expected since this type of connection is slower (that is, slower than downloading directly from the Net2Go host).

The company that provides you access to the Internet. ISP is an abbreviation for Internet service provider.

The computer that hosts your Net2Go Web site.

Make sure your CAPS LOCK key is set correctly. The Net2Go password is case sensitive (for example, "PASSWORD1234!", "PaSsWoRd1234!", and "password1234!" are not the same).

Ordinarily, you specify what type of access you want to allow (for example, public folders or password-protected folders) when you create shared folders.

To change the access type for an existing folder, see Change access to shared folders.

A type of shared folder that anyone can access, either in your network or through the Web using Network Magic Net2Go.

Use to share music, photos, and more in your network and, with @@PROGRAM@@ Net2Go, on the Web.

The shared folders on a particular computer can appear to be offline for a variety of reasons. These include the following:

• The computer is either turned off or disconnected from the network.

• The computer is using a Windows power-saving feature (for example, hibernation or standby). For steps in turning off these features, see When Windows power-saving features interfere.

For more information what you need to set up and use Net2Go, see Net2Go requirements.

To share photos, documents, video, and other files, you can easily set up shared folders in your home network. Set up a folder with the files you want to share, then use Network Magic to share the folder. When you use Net2Go, you can set up folders with public access, making them available to anyone who visits your Net2Go Web site. Shared folders can be on one computer or several computers in your network.

An offline computer or device can be turned off or disconnected from the network. For the Net2Go Web site, offline means it is not accessible on the Web.

Find out more about Net2Go while you are online. When you open a Web browser and connect to your Net2Go Web site, Network Magic provides help online.

When you connect, you can get additional information about Network Magic Net2Go and remote connections, including security tips, using shared computers, troubleshooting, and more.

Using a Web browser and an Internet connection, you can locate and view information on the Web. An example of a browser is Microsoft Internet Explorer.

This is the simple Web site that is part of Net2Go itself. When you connect to the home network, you view shared folders through the Web site, which is on the computer where Net2Go is activated.